How To Order from waterproof-cards.com:

On the specific item page select the Quantity, Sides, and other available options. Click on “Upload Your PRESS READY PDF File**” and select your file to upload. Only PDF files and zipped / compressed files can be accepted via the upload module. Any other acceptable formats or if you have more than one file to upload (front & back separate PDF’s) you may .zip / compress the files and then upload via the module. Click here to read on file preparation and acceptable formats.

Artwork files may also be emailed (Max. 30MB) to art@waterproof-cards.com

Order Processing:

Once the order is received we will send you an order confirmation and a proof of your artwork if it was uploaded. Production time begins after proof approval. If you need artwork/design we will contact you to request further information.

Production Time:

3 to 5 business days + ship time (weekends, holidays, and/or day of order are not counted). Rush orders are available – see below for more info.

Rush Orders:

Expedited service is available in as little as 24hrs. Please call or send us an email for additional charges and availability.

Cut-off time for RUSH ORDERS is 10:00 am Eastern Time.

Uploading Files:

Files can be uploaded via the specific product page you are ordering from. It’s located under the specific product available options (Upload Your PRESS READY PDF File**). Your file will be attached to your order once you’ve completed the purchase. Files uploaded to an Order that is not completed will not be received.

Only PDF files and zipped / compressed files can be accepted via the upload module. Any other acceptable formats or if you have more than one file to upload (front & back separate PDF’s) you may .zip / compress the files and then upload via the module.  Click here to read on file preparation and acceptable formats.

Order Cancellations:

Once you click the “Make Payment” button and submit your order, your credit card or PayPal account will be charged for the total amount shown, including shipping and handling fees, if applicable. No refunds will be given for orders that have been received by our prepress department and a proof has been sent out.

Your order may be cancelled and a refund may be extended to you as long as your order has not been processed and a proof sent out by Waterproof-Cards.com. In such cases a 5% cancellation fee will be charged. And in some rare cases depending on the circumstances, a refund may be extended to you after your order and files have been processed – in such cases a 20% cancellation fee will be charged.

Please feel free to contact us if you have any questions!